KANA Software

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile...
Santa Clara, CA

2550 Walsh Avenue

Suite 120

Santa Clara, CA, 95051
Computer Softwa...
http://www.kana.com
Public Company
Customer Experi... Multichannel Cu... Knowledge Manag... Email Managemen... Online Customer... Web Self Servic... Government CRM Dynamic Case Ma... Social Media Mo... Customer Engage...
1996
501 - 1000
KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 enterprises including many of the Fortune 500 and more than 250 government agencies. At KANA, we help create differentiated and personalized customer experiences that count. KANA is based in Silicon Valley, California and has offices worldwide. For more information visit www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.